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Owner support guide

Trailer Accessories Support FAQs

Owner support answers for Andersen trailer accessories, including Camper Levelers, Rapid Jack use, fitment, material care, durability, and warranty questions.

5 support answers, organized by topic

5 questions shown

Topic

Warranty and materials

Coverage and material-performance questions.

What is the warranty on plastic products?

All of our plastic products have a lifetime warranty.

What makes Andersen Hitches plastics so durable?

All of our plastic products are manufactured from a specially formulated, High Density Polyethylene (HDPE).  
HDPE is a rigid, high tensile strength product. It is extremely sturdy and resilient, has great impact resistance, is stabilized against UV light, and can handle cold and hot extremes. It also resists dirt, grease and oil.

Topic

Camper Levelers

Measure, fit, and trim Camper Levelers correctly.

How do I get tire measurements for my Camper Leveler?

To help determine if the Camper Leveler will work with your trailer, you may have been asked to provide us with measurements. Here is how you can get those tire measurements:

  1. From the top of the tire to the center of the wheel (see A. below)
  2. From the center of one wheel to the center of the other wheel (see B. below)
My Camper Levelers are too big and won't fit between the tires of my RV or trailer.

If the tires of your multi-axle vehicle are too close for you to place the camper levelers between them, you can trim the levelers to fit accordingly. View the Camper Leveler trimming diagram for a diagram for trimming and the overall length of the Camper Leveler.  The Camper Leveler is 6" wide.

Topic

Rapid Jack

Understand the intended use of the Rapid Jack.

Can I use the Rapid Jack as a camper leveler?

The Rapid Jack is not designed to function as a camper leveler. It has a very aggressive lifting action, allowing it to lift a trailer wheel up to 7 inches quickly, whereas a camper leveler provides a gradual lift for precise leveling, usually up to 4 inches. Additionally, the Rapid Jack may not fit between dual axle trailer wheels. Because each tool is built for a specific purpose, using the Rapid Jack to level a camper can be difficult and frustrating.