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Warranty

To ensure your warranty coverage is active, we encourage you to register your product using the button below. Registration helps us confirm your purchase and provides faster service if you ever need it. You can also view the full warranty to understand all the details, including what is covered, what is not, and your responsibilities as the product owner.

REGESTER WARRANTY HERE VIEW FULL WARRANTY

How to claim warranty

1. Confirm your product is registered

2. Submit your claim by emailing support@anderseninc.com. Provide proof of purchase, pictures of any damage to the product or property (if applicable), and a brief description of what happened.

3. Our team will review your claim and respond within 5-7 business days (typically sooner).

4. If approved, Andersen Hitches will repair or replace the product at no cost (shipping, removal, and installation are the customer’s responsibility).

Warranty F.A.Q

The warranty covers manufacturing defects in materials or workmanship for the lifetime of the product. Certain components like cables and locking pins may have 1-year coverage. It does not cover normal wear, cosmetic fading, misuse, accidents, or non-Andersen parts.

Your warranty is only valid for products purchased from Andersen Hitches or an authorized dealer. To verify a dealer CLICK HERE . Products from unauthorized sellers are not covered.

Yes. Register your product online within 60 days of purchase to activate your warranty. Past purchases must be registered by December 31, 2026. Always keep proof of purchase as it will help if you file a claim.

Yes. Regular maintenance and proper use of the product and towing system are required. Damage resulting from improper maintenance, misuse, or neglect is not covered.

No. Andersen Hitches is not responsible for damages to trailers, vehicles, or non-Andersen products used with our products.

No. The warranty is valid only for the original purchaser and is non-transferable.

Any unauthorized repairs or modifications void the warranty. Only repairs approved in writing by Andersen Hitches are covered.

No. Damage caused by fire, flood, lightning, or other acts of nature is not covered under this warranty.

This warranty is exclusive. Andersen Hitches is not liable for incidental, special, or consequential damages, including loss of use of vehicles, trailers, labor, towing, storage fees, or personal property damage. The sole remedy is repair or replacement of the product.